Effective Date: October 1, 2026
Last Updated:  October 1, 2026

Thank you for shopping with ADVI RAAS, INC.

We carefully prepare and package each order before shipment. Please review the information below before placing your order.

1. Shipping Locations

ADVI RAAS currently ships to:

United States

Shipping availability may vary by product and destination.

If we are unable to ship to your address, we will contact you after receiving your order.

2. Order Processing

Orders are generally processed within 2-4 days after payment has been successfully received.

Business days do not include weekends or U.S. federal holidays.

Orders may require additional processing time during:

•    New collection launches
•    Sales and promotional periods
•    Holidays
•    High-volume periods
•    Supplier-related delays

If an order requires significantly more processing time than expected, we will make reasonable efforts to notify you.

3. Shipping Time

After an order has been processed, estimated transit time is generally:

Standard Shipping: 7 business days

Shipping times are estimates and are not guaranteed unless expressly stated otherwise.

Carrier delays, weather, holidays, incorrect addresses, service interruptions, and other circumstances outside our reasonable control may affect delivery.

4. Shipping Charges

Shipping charges are calculated and displayed at checkout unless a promotional offer provides otherwise.
Shipping charges may vary based on:

•    Destination
•    Package weight and dimensions
•    Shipping method
•    Order value
•    Promotional offers

5. Tracking

When tracking is available, a tracking number may be sent to the email address provided with the order.

Customers should monitor tracking information and ensure that someone is available to receive packages when appropriate.

6. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the package can be resent.

Please contact us as soon as possible if you notice an error in your shipping information.

7. Lost, Stolen, or Missing Packages

If tracking indicates that a package was delivered but you cannot locate it, please:

1.    Check the delivery area around your home.
2.    Check with household members or neighbors.
3.    Contact the carrier.
4.    Contact ADVI RAAS if the package remains missing.

We will make reasonable efforts to assist you, but carrier investigations may be required.

8. Damaged Packages

If your package arrives visibly damaged, please photograph the packaging and product as soon as possible and contact us at:

hello@adviraas.com

Please provide your order number and photographs so we can evaluate the issue.

9. International Shipping

At this time, ADVI RAAS does not guarantee international shipping availability.

If international shipping is offered for a particular order, customers may be responsible for applicable customs duties, taxes, brokerage charges, or other import fees unless expressly stated otherwise at checkout.

10. Shipping Delays

ADVI RAAS is not responsible for delays caused by circumstances outside our reasonable control, including:

•    Severe weather
•    Natural disasters
•    Carrier interruptions
•    Holidays
•    Customs delays
•    Address problems
•    Government restrictions
•    Other events outside our reasonable control

We will make reasonable efforts to assist customers when delays occur.

11. Contact

For shipping questions, contact:

ADVI RAAS, INC.
Email: hello@adviraas.com
Website: https://www.adviraas.com